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41 Years
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Emergency
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Professional Carpet Cleaning in Fairport, NY
Our carpet cleaning company is dedicated to providing the best possible service for both residential and commercial clients. We understand that a clean carpet is essential for a healthy and welcoming environment, which is why we offer top-quality cleaning services designed to meet your needs.

Our experienced team uses advanced equipment and environmentally friendly products to remove dirt, stains, and odors. We offer a wide variety of services, including deep cleaning, stain treatment, and routine maintenance, all tailored to ensure your carpets stay looking great.

Whether you need a one-time service or ongoing care, we are here to help. Our goal is to deliver excellent results and provide a hassle-free experience for every client. We pride ourselves on being reliable, affordable, and professional, ensuring that you are always satisfied with our work.

Trust us to keep your carpets clean, fresh, and looking like new.
Services
Carpet Cleaning Upholstery Cleaning Pet Urine Removal Wood Floor Cleaning Area Rug Cleaning Leather Restoration Tile & Grout Cleaning Commercial Cleaning Allergen Reduction Emergency Water Damage
Served areas
  • Rochester, New York
Details
  • Year established: 1985
  • Licensed
  • Insured
Highlights and features
  • 24 years of local service in Fairport, NY
  • Certified technicians using patented HCE technology
  • Satisfaction guaranteed with follow-up protocols
  • 80% less water usage than traditional steam cleaning
  • Independent lab-verified allergen reduction results
Payment methods
  • Cash, Checks, Debit cards, Credit cards
What people say
Allergen reduction results Professional technicians Fast drying times Pet odor elimination Equipment effectiveness
Services
Carpet Cleaning
For fast and efficient carpet cleaning in Rochester, NY, trust our team. With our Hot Carbonating Extraction (HCE) process, your carpets will be deeply cleaned and dry in just 1-2 hours. This method is gentle on your home and safe for your family, including pets.
Area Rug Cleaning
We provide a professional rug cleaning service that removes dirt and dust from all types of rugs, including fine and area rugs. Whether you own a valuable Oriental or Persian rug or a regular area rug, we are equipped to clean it. Our team uses specialized tools and equipment tailored to different rug materials such as synthetic, wool, cotton, and silk. We offer services for both residential and commercial clients.
Upholstery Cleaning
Our Rochester, NY upholstery cleaning service is perfect for homes and businesses alike. We offer effective stain removal that protects your furniture from any harm or damage.
Questions
What areas do you service?
We serve Monroe, Erie, Genesee, and Niagara Counties in New York, including Fairport, Rochester, and surrounding communities.
How often should carpets be cleaned?
Manufacturer recommendations and our experts suggest professional cleaning every 12-18 months for optimal carpet longevity.
Do you offer emergency services?
Yes, we provide 24-hour emergency water damage restoration and urgent stain removal services.
Are your cleaning products safe for pets?
Our solutions are non-toxic and safe for pets and children once dried, with no residual soaps or harsh chemicals.
What payment methods do you accept?
We accept all major credit cards, debit cards, and cash payments for your convenience.
Do you guarantee your work?
We offer a 100% satisfaction guarantee and will return at no charge to address any remaining concerns.
Reviews (21)
Kris Weltman
Nov 16, 2024 Report
Tony did a great job & with 5 animals he had his work cut out for him! Cleaned our sectional & carpet! Professional, courteous and very efficient! Thank you!
Winnie Chen
Oct 28, 2024 Report
I just got my carpet cleaned and now it looks really clean and dry. Very professional got everything checked out before cleaning and after cleaning had explained about what we have to watch out for about the carpet and had given us a solution that would removes spots right after we get something on it.
Christine Sands
Oct 21, 2024 Report
Used Chem Dry for first time today to clean carpets and upholstery. Tony was fantastic by explaining the process, provided such courteous and professional service and was very friendly. The carpet and couch look great. So pleased that I added the deodorizer as the house smells so fresh. Thank you Tony for doing such a great job! Highly recommend Chem Dry!
B. & C.
Oct 20, 2024 Report
The gentleman did an outstanding job. Very polite, very efficient, did a great job cleaning the carpets. I would recommend Chem-Dry to everyone. Services General carpet cleaning, Pet stain and odour removal.
Deb Armbrewster
Aug 19, 2024 Report
I had a new recliner given to me and it had cigarette smoke so I looked for a 5 Star cleaner and they came and was Outstanding explaining why and what they were doing and plan on them coming back and doing my rug. I also will ask for the same technician Joe! Excellent!
Brenna Muldowney
Jul 29, 2024 Report
Very professional and the results look amazing. CJ was exactly on time and took only an hour to do all six areas. Great value for the service given, would absolutely recommend.
Becky Healey
Jul 24, 2024 Report
Very professional, knowledgeable and discussed our carpet needs. The rugs look fantastic. He was very sure to make sure we were satisfied with the job he had done. I am definitely have my rugs done again and I hope our person is our tech. I just feel bad I can't remember his name right this minute. He's an employee you want working for you!
Wayne Donner
Jul 12, 2024 Report
Arrived on time. Walked me through what he would do, pointed out areas of my carpet that might be stained. Completed cleaning of 2 bedrooms, a sitting room, and a flight of 13 stairs in about an hour and a half. I would recommend Welch Chem-dry for carpet cleaning!
Pat West
Jun 15, 2024 Report
I had Chem-Dry clean two carpeted rooms, an area rug, and multiple pieces of upholstered furniture. Tony and Roy did a great job and everything looks like new. They were very professional, explained what they were doing, and quickly performed their work. I recommend them,
Paige Camp
Jun 13, 2024 Report
We cannot say enough good things about this service. The technician was professional and paid attention to every detail. We are super happy with how the carpets turned out. Highly, highly recommend.
Jane Struble
Jun 11, 2024 Report
Ben & Ryan were prompt, polite, friendly, professional and did a great job quickly. Very pleased and would recommend their services
Carol Hallenbeck
Jun 10, 2024 Report
Chem-dry came out to clean a couple of trouble spots on my carpet. They did a wonderful job-- my carpet looks like new! They also cleaned two area rugs for us and we are 100% satisfied with the results. The technicians were very courteous and professional. Could not be happier with Chem-dry!
D.
Oct 30, 2023 Report
Ashley was promp, professional and did an excellent cellent job cleaning our carpets and very dirty stairs. They all look amazing! So glad to have found Chem dry that services my area. See you next year! Thank you!
Jack Cocquyt
Jul 27, 2023 Report
Brendan reviewed the areas to be cleaned for size and price adjustments to the quote for our whole house carpet cleaning and we opted for adding carpet protectant to select high traffic areas plus some spot treatment for pet accidents. Our 40+ year old Karistan carpets look like new. Also added 2 area rugs in the kitchen. Very thorough and professional. Would highly recommend!
Carol Finucane
Jun 26, 2023 Report
Great thorough service. I was grateful and a bit horrified when the black light was used to show where my do had peed on the rugs and moldings. Grateful to have an area rug sent off for a thorough cleaning as well. Services Carpet steam cleaning, Pet stain and odour removal, Area rug cleaning.
Carl Fitzsimmons
May 16, 2023 Report
We just purchased a 23 year old RV and wanted to have a professional cleaning performed due to easily visible stains, carpet coloring, ground in dirt, stains and upholstery cleaning as well. I cannot say enough for the work Brendan performed. He really did an excellent job. The difference between before and after was amazing. The previous musty odor is now gone and he completed by applying a protectant so hopefully this help in maintaining all aspects.

The only problem is now that everything is clean and looking so good we do not want to walk or sit down. All kidding aside. There is a cost associated however I am certain that if you see what he did verses what there was that there is no way I would have come close to accomplishing what he did and most certainly not at the quality. For us combined with the time saved and the awesome results this simply was worth it.

If I had pics I would send them but the email did not include the pics. I mean it when I say it comparing before and after pictures is worth a thousand words. Thanks again Brendan. Now we can travel this summer and enjoy.
Dani Doi
Apr 22, 2023 Report
Great experience. Very thorough. Explained everything very clearly. Very efficient. Services Area rug cleaning.
Dawn Seablom
Nov 25, 2022 Report
I am extremely satisfied with the carpet cleaning I had done from Chem-Dry. Zach was AMAZING! He was so polite, nice and very genuine. I had a terrible area of carpet that my cat used as a litterbox. Zach cleaned it up beautifully and it smelled so fresh and clean! He was done so quickly, too. He really went the extra mile! I was very impressed with his work! I highly recommend this company and especially my cleaner, Zach. I can't thank you enough!
Sandra Seiler
May 27, 2022 Report
Zack was a very nice young man, a complement to the business. Very professional but down to earth, and he did an exceptional job! Services Area rug cleaning.
Carol H.
Mar 30, 2022 Report
Very pleased with the results of the cleaning. We have a dog that loves to mark in a certain room of the house. The spots all came out and the room smells and looks so clean! Also the dog is no longer allowed in the room! The team did a great job. We are very pleased. Services General carpet cleaning, Pet stain and odour removal.
Anita
May 24, 2015 Report
I had Welch Chem-Dry clean my carpets in November 2014. They came out fabulous. I have light tan carpet throughout the house which is difficult to keep clean. After they came through, the carpets looked like they were brand new! I am looking forward to having them clean them again this year. It's long overdue but I know I can trust the results.