Business Details
9 Years
experience
Expert Window & Exterior Cleaning Services in Pasadena
Big Wave Window was founded in 2017 with a mission to deliver exceptional exterior cleaning services while building lasting relationships with our clients. As a locally owned and operated business in Pasadena, California, we take pride in serving Los Angeles County with a team of certified and insured professionals. Our services include window cleaning, pressure washing, gutter cleaning, roof washing, house washing, paver sealing, and solar panel cleaning. We prioritize punctuality, clear communication, and transparency, ensuring every client receives personalized attention and value-driven service. With over 300 five-star reviews and a 4.9 average rating, we guarantee 100% customer satisfaction or you dont pay.Our commitment to quality, safety, and community has made us a trusted leader in exterior home maintenance. From discovery to follow-up, we strive to eliminate your to-do list and deliver results that exceed expectations.
Services
Window Cleaning
Pressure Washing
Gutter Cleaning
Roof Washing
House Washing
Paver Sealing
Solar Panel Cleaning
Holiday Light Installation
Details
- Year established: 2017
Highlights and features
- We guarantee 100% customer satisfaction or you dont pay.
- Our certified technicians use proven techniques for safe, damage-free results.
- We arrive on time or early with real-time arrival updates.
- Clear communication and transparent pricing with no hidden fees.
- Background-checked professionals ensure trust and safety at your home.
What people say
Excellent service
Windows sparkle
Thorough job
Professional technicians
On time
Services
Window Cleaning
Our streak-free window cleaning service uses professional-grade tools to restore clarity and shine to residential and commercial windows. Technicians tackle hard-to-reach areas with precision, ensuring frames, sills, and screens are spotless. Regular maintenance prevents buildup of dirt, pollen, and water spots, enhancing natural light and property aesthetics while preserving window longevity.
Pressure Washing
We specialize in safe, high-pressure cleaning for concrete, driveways, patios, and siding. Our calibrated equipment removes mold, algae, and stains without damaging surfaces. This service boosts curb appeal, extends the life of exterior materials, and eliminates slip hazards, making outdoor spaces cleaner and safer for families and customers.
Gutter Cleaning
Professional gutter cleaning prevents water damage by removing debris like leaves, twigs, and animal waste. Our team ensures downspouts flow freely, protecting roofs and foundations from overflow risks. Regular service reduces pest infestations and maintains proper drainage, safeguarding your property against costly repairs caused by clogged systems.
Roof Washing
Our gentle roof washing removes moss, algae, and black streaks that degrade shingles over time. Using low-pressure techniques, we preserve roofing materials while eliminating contaminants that trap moisture and accelerate wear. This service enhances roof appearance, prevents premature deterioration, and maintains structural integrity for long-term protection.
Paver Sealing
Paver sealing revitalizes driveways, patios, and walkways by locking in color and creating a protective barrier against stains, UV damage, and weed growth. Our premium sealants repel water and oil spills, reduce surface erosion, and maintain the aesthetic appeal of hardscapes, ensuring lasting durability and easy maintenance for homeowners.
People
Jack Thompson
Owner
Jack Thompson founded Big Wave Window in 2017, driven by a commitment to quality service and community impact. Born and raised in Pasadena, he prioritizes transparency, punctuality, and customer satisfaction. Jack oversees operations to ensure every client receives exceptional value and personalized care.
Victor
Senior Technician
Victor is a top-rated technician known for thoroughness and attention to detail. He specializes in high-rise window cleaning and gutter maintenance, consistently earning praise for reliability and professionalism from clients across Pasadena and Los Angeles County.
Andrew
Lead Technician
Andrew excels in pressure washing and exterior cleaning, with expertise in handling complex residential projects. Clients highlight his efficiency, friendly demeanor, and ability to tackle challenging tasks like multi-story window cleaning with ease and precision.
Cristofer
Team Lead
Cristofer manages solar panel and roof cleaning services, ensuring safety and efficiency. His team is praised for meticulous work on delicate surfaces, combining technical skill with clear communication to deliver consistent, high-quality results for residential and commercial clients.
Carson
Exterior Specialist
Carson specializes in house washing and paver sealing, using calibrated equipment to protect surfaces while achieving deep clean results. Clients appreciate his punctuality, attention to detail, and ability to complete projects efficiently without compromising quality standards.
Questions
What services does Big Wave Window offer?
We provide window cleaning, pressure washing, gutter cleaning, roof washing, house washing, paver sealing, solar panel cleaning, and holiday light installation across Pasadena and Los Angeles County.
Are your technicians certified and insured?
Yes, all our technicians are certified, insured, and background-checked to ensure safety, professionalism, and reliable service for every client.
Do you offer free estimates?
Yes, we provide free, no-obligation estimates for all services. Contact us via phone or our website to schedule a consultation.
What areas do you serve?
We proudly serve Pasadena, San Marino, Altadena, Glendale, Burbank, and other communities in Los Angeles County.
What is your satisfaction guarantee?
We guarantee 100% customer satisfaction—if you’re not completely satisfied with our work, you don’t pay.
How do you ensure punctuality?
We send real-time text updates when technicians are en route and arrive on time or early, never keeping clients waiting.
